PRIVACY.

This policy applies to ace-tone.com and to direct workshop correspondence with ACE TONE®. It does not apply to authorized dealers — Performance Guitar, Paul Rivera Research, Shimizu Rep, and others publish their own privacy policies, which govern the data they collect when you buy from them.

Site analytics (Google Analytics 4): aggregate page views, referrers, approximate region, device type. No personal identifiers are stored in our analytics environment.

Direct correspondence: when you email the workshop, we retain the message and your email address until the matter is resolved.

Newsletter signup: if you submit your email via the subscribe form, we store your email address and the date of opt-in. You can unsubscribe at any time via the link in any newsletter.

We do not run advertising trackers. We do not sell or share personal information with third parties for marketing.

We do not process payments on ace-tone.com — payment data is handled entirely by the authorized dealer of sale.

Analytics aggregates: retained per Google Analytics defaults (currently 14 months).

Correspondence: retained until the matter is resolved, plus a reasonable archival period.

Newsletter list: retained until unsubscribe.

You may request a copy of personal information we hold about you, ask us to correct it, or ask us to delete it. Send the request to privacy@ace-tone.com from the email address in question.