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◆ SUPPORT / 01PRODUCT HELP
// SUPPORT

PRODUCT SUPPORT

Find manuals, warranty information, contact details and authorized dealers.

◆ CHANNELS / 024 WAYS TO FIND HELP
◆ FAQ / 034 QUESTIONS
// FREQUENTLY ASKED
Where can I buy ACE TONE® products?OPEN ↓

Check the purchasing information on each product page, or contact an authorized dealer listed on our dealers page.

Where can I find operating instructions?OPEN ↓

See the controls section on the product page and any available manuals. If you cannot find the information you need, contact us with the product name.

Do you ship internationally?OPEN ↓

Shipping destinations and charges vary by seller. Please confirm them with the seller before placing an order.

What is the return policy?OPEN ↓

Returns and exchanges follow the seller’s policy. For a product fault, contact the seller or ACE TONE.

◆ WARRANTY / 04MANUFACTURER · 2 YEARS
// COVERAGE

LIMITED WARRANTY

New ACE TONE products purchased from an authorized dealer are covered for defects in materials and workmanship for two years from the purchase date.

The warranty does not cover cosmetic wear, damage caused by modification or dropping, or products purchased outside the authorized dealer network. If a product appears faulty on arrival or develops a fault, contact the seller with the purchase date and a description of the issue. ACE TONE also handles questions about defects in materials and workmanship.

These warranty terms are under review. Please confirm the current terms with the seller before purchase.